Leadership and Management

Difficult conversations

The 4 I’s: A Practical Framework for Difficult Conversations

Articles, Leadership and Management
I had breakfast with John Lynch recently, and our conversation turned to something I think many businesses underestimate: How difficult it can be for managers and supervisors to have difficult conversations with their people. We promote someone because they’re a…
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New Supervisor Coaching

New Supervisor Coaching: Why New Supervisors Need Coaching, Not Criticism

Articles, Leadership and Management
New supervisor coaching is one of the most valuable investments an organisation can make. While many employees earn promotions because they excel in their technical roles, becoming an effective supervisor requires an entirely different set of leadership skills. For many…
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Leadership Development

Leadership Development: 5 Critical Ways to Help Supervisors Succeed

Articles, Leadership and Management
A Friday Reflection with Michael Huggett Leadership development is one of the most important investments any organisation can make. Strong supervisors don’t become effective leaders simply because they’re promoted—they need the right training, coaching, and support to succeed. In this…
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Leadership development

Leadership Development: The Essential Friday Reflection with Michael Huggett

Articles, Leadership and Management
Leadership development is often overlooked when businesses promote their best workers into supervisory roles. One of the most common leadership mistakes I see in the businesses we work with, and during my time in the Police, is promoting the best…
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