Articles

Agressive Customer

5 Steps to Managing an Aggressive Customer – TRUCE

Articles, Training and Development
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Dealing with an aggressive customer or work-related violence can be any incident in which a person is abused, threatened or assaulted in circumstances arising out of, or in the course of, their work. The number of reported incidents of workplace…
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Collaboration

Collaboration – 6 Steps to Unlocking Success

Articles, Training and Development, Work Health and Safety
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I have been working now for over forty years. Holy shit, where did the time go. Over 20 years in business and 15 years in the police have taught me that collaboration is critical to success. Over the last few…
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Certificate IV in Security Management

Compliance in Australian Business: Understanding Compliance in Organisations Actions vs. State of Being

Articles, Work Health and Safety
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Introduction Compliance in Australian Business landscape is a paramount concern for organizations across diverse industries. However, distinguishing between ‘doing compliance’ and ‘being a compliant organization’ is often confusing. While these concepts may appear similar, they are fundamentally distinct and hold significant…
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Certificate IV in Security Management

Landscaping – Crime Prevention through Environmental Design

Articles, Security and Risk Management
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I conducted a review of a client car park last week in regards to work health and safety and security. There were several opportunities that overgrown shrubbery provided concealment for potential offenders waiting for workers to return to their cars…
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Preventing Falls

Preventing Falls in the Workplace – 4 Essential Strategies

Articles, Work Health and Safety
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Introduction Workplace safety is a critical concern in Australia, and preventing falls is a key component of maintaining a safe work environment. Falls in the workplace can result in serious injuries, long-term disabilities, and even fatalities. In this blog, we…
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Effective Lighting

Effective Lighting – Reducing Crime and Workplace Incidents

Articles, Security and Risk Management
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Introduction Effective lighting contributes to public safety by improving visibility and surveillance. It reduces fear of crime whilst increasing the opportunities to detect offenders. Crime and fear of crime reduction are key objectives in the Australian Lighting Standard AS1158 for…
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Defence in Depth

Defence in Depth – Vunerablity Assessment

Articles, Security and Risk Management
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The Vulnerability Assessment, commonly referred to as Defence in Depth, is the process of rating the site’s vulnerability to the potential crimes or incidents identified in the threat assessment. By this stage, several site audits should have been conducted reviewing…
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Understanding the Safe Work Australia’s Code of Practice for Managing the Work Environment and Facilities

Work Health and Safety, Articles
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Introduction  The health and safety of employees is paramount in any workplace. Recognising the need for a comprehensive guideline, Safe Work Australia developed the “Managing the Work Environment and Facilities Code of Practice.” This code aims to provide practical advice…
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Understanding Electrical Risks in the Workplace: Overview of Safe Work Australia’s Code of Practice

Work Health and Safety, Articles
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Introduction  Electrical safety is of paramount importance in any workplace, as it affects the well-being of employees and visitors alike. In Australia, Safe Work Australia has established a comprehensive Code of Practice to ensure that workplaces maintain the highest standards…
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Why Australian Small Business Owners Overlook Work Health and Safety Management Systems

Articles, Work Health and Safety
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Introduction: Work health and safety (WHS) management systems play a crucial role in ensuring the safety and well-being of employees in any organisation. While larger companies tend to prioritise these systems, Australian small business owners often overlook their significance. This…
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