Have you heard the saying, “You know what you know, you know what you don’t know but you don’t know what you don’t know”?
I was at a meeting recently where we were discussing the induction process in an organisation. The human resource manager indicated that they had prepared all the policies required for induction.
I asked whether the document included a consultation arrangement, quality and environmental information because the organisation has International Standards Organisation (ISO) such as ISO 9001 Quality Management Standard, ISO 14001 Environmental Management ASNZS 4801 Occupational Health and Safety Management standard accreditation. The response was, “well not those just the policies related to the building”.
When asked why they weren’t included the response was “well that’s not my job”.
There appears to be a growing trend for human resource professionals to take over work health safety, quality and security because of cost-saving or lack of knowledge of the requirements for various certifications.
Whilst there are similarities of requirements between each of these professions, there are also very specific differences. The important thing to remember is to understand your limitations and communicate and consult with others in the organisation. Don’t assume you know what others are thinking or doing. When we assume, we make and ass / u / me (ass out of you and me).
Several software programs provide high-end policies such as discrimination, bullying and harassment but don’t include a focus on the interrelationship between departments or specialists in the business. The takeout message is the only way to build a truly defensible position to protect your organisation is to work together.
Remember, you know what you know, you know what you don’t know but you don’t know what you don’t know?
The more people you involve in the conversation and integrate your practices the better prepared the organisation is to reduce the opportunity for litigation.
Click the following link to see how an integrated program can solve this problem for you.