Understanding the Requirements of Resources, Roles, Responsibility (Accountability), and Authority for International Certification Standards

2 weeks ago

Achieving international certification is a significant milestone for any business, demonstrating a commitment to quality, efficiency, and continual improvement. Central to meeting these standards is the clear delineation and management…

Empower Your Leaders: Who are the leaders in your organisation?

Training and Development

3 weeks ago

Over the last four weeks, I enjoyed working with some colleagues from Leadership & Performance Partners with Glencore. The training is known as associated non-technical skills (ANTS), which the regulator…

5 Steps to Managing an Aggressive Customer – TRUCE

Articles, Training and Development

3 months ago

Dealing with an aggressive customer or work-related violence can be any incident in which a person is abused, threatened or assaulted in circumstances arising out of, or in the course…

Collaboration – 6 Steps to Unlocking Success

Articles, Training and Development, Work Health and Safety

5 months ago

I have been working now for over forty years. Holy shit, where did the time go. Over 20 years in business and 15 years in the police have taught me…

The Importance of Leadership Qualities in Small Business Owners: The Strength to Do What is Right

Training and Development, Work Health and Safety

11 months ago

I have had several discussions with Chief Executive Officers and Owners of Businesses over the last few weeks, challenged with various compliance requirements for their business or the organisation they…

Repetition Is The Mother Of Skill

Articles, Training and Development

5 years ago

I heard the phrase ‘Repetition is the Mother of Skill’ back in 2000 when I attended an Anthony Robinson course. I have since learnt that the phrase was adopted from…

Understanding the Requirements of Resources, Roles, Responsibility (Accountability), and Authority for International Certification Standards