Welcome back to the first Newsletter for 2019. CHD Partners hopes everyone had a Merry Christmas and a Happy New Year. To start the year please find below the key areas we hope to help you understand in January’s Monthly Focus.
This Month’s Focus
This month’s focus is on the following areas:
- Accountability and Responsibility
- Policy and Procedures
- Monthly Reporting Overview
Creating New Users in CIRT
As mentioned in previous newsletters the Access Online Request Form has been removed.
To Create a New User in CIRT please click on the HR section on the main bar. On the right hand side click on ‘Create User Account’ and enter details.
For further guidance refer to the ‘How to Add and Manager Users’ page on the right hand side below ‘Create User Account’.
You can also Create a New User under the Action: Managers Tasks Page.
To assist our clients in meeting their various work health and safety (WHS) compliance requirements we have developed a monthly focus.
The main focus of this program is to provide assistance in implementing the WHS systems in accordance with the WHS Act and Various Codes of Practice. (CoP)
There are currently over 24 codes of practice and guidelines that WorkSafe NSW and the Courts will consider whether you as the PCBU have done everything reasonably practicable to protect your staff.
We have segmented the CoP to be the focus of your monthly WHS program.
Accountability and Responsibilities
Directors and Officers
It is an officer’s duty to exercise due diligence which assists the business to fulfil its health and safety obligations under the Work Health and Safety Act 2011.
Due diligence means you must:
- acquire and keep up to date knowledge of work health and safety matters
- understand the operations of the business and the hazards and risks involved
- ensure appropriate resources and processes are provided to enable hazards to be identified and risks to be eliminated or minimised
- ensure information regarding incidents, hazards and risks is received and the information is responded to in a timely way
- ensure the business has, and implements, processes for complying with any legal duty or obligation
- verify the provision and use of resources and processes.
Officers (including company directors) have obligations to ensure the business complies with its work health and safety obligations under WHS laws.
An Officer must ensure the business has arrangements in place to comply with legal obligations.
Managers and Supervisor
The role of a manager or supervisor is to guide, lead and motivate teams to provide a safe workplace, this can be both challenging and rewarding. There are many motivators that drive our performance, commitment and engagement.
Part of engagement and commitment is achieved through the way we do things every day in the workplace. Effective leaders know the value and benefits of committing to health and safety as an integral part of everyday business and by valuing the ideas and involvement of workers through consultation and effective communication.
Managers play a substantial role in influencing workers to value health and safety by changing unsafe work behaviours and clearly setting what are the accepted safety standards in the workplace. They often face competing priorities, or conflicting direction that can influence the amount of time, resources and energy they allocate to health and safety. By committing to health and safety at work as a part of the way they do things everyday, managers provide clear and consistent messages to their workers that reinforce how important it is to think and practice safety at all times.
A worker has a responsibility to take reasonable care of their own health and safety, and that of others.
A worker is a person who carried out work in any capacity for a business or employer (or other PCBU). They can be:
- an employee
- a trainee, apprentice or work experience student
- a volunteer
- an outworker
- a contractor or sub-contractor
- an employee of a contractor or sub-contractor
- an employee of a labour hire company
Duties of a worker
While at work a worker must:
- take reasonable care for their own health and safety
- take reasonable care for the health and safety of others
- comply with any reasonable instructions, policies and procedure given by their employer, business or controller (or other PCBU) of the workplace
Understanding Policy and Procedures
As outlined above a requirement of the work health and safety act as is for workers to comply with any reasonable instructions, policies and procedure given by their employer of the workplace. To do this they must first be aware of what they are.
All our clients are now actively using CIRT for inductions and monthly reporting. It is now time to engage staff in the process of understanding and acknowledging policy and procedures.
All workers have access to policy and procedures under the My Documents section in CIRT (see CIRT overview in the induction section provides guidance on this).
To make accessing documents easier we have created two easy to find sections directly under the home tab on the top right-hand column.
Managers have a tab called Action: Managers Tasks
Workers have a tab called Action: Safety Tasks
As managers are already aware the monthly reports page is located under this tab. What you will now also see is access to this month’s safety tasks which will change from month to month.
All managers and workers need to do is click on the two documents under this tab as outlined in This Month’s Tasks, read and then acknowledge they have read it.
Managers may see additional documents from time to time such as specific toolbox talks that will be developed for a particular month or other guidance material.
This Month’s Tasks
This month is simply two documents:
All staff need to do is complete the following steps just like doing the induction.
Login into CIRT at www.cirt.net.au
Click on Action: Managers Tasks Heading
Click on the relevant document under the heading.
Complete the Acknowledgement for
Any updates to Legislation will be listed here.
Monthly Reporting Overview
Remember a safety walk is undertaken to observe the safe and unsafe practices of safe operating in the workplace. A safety walk provides evidence that supervisors or senior staff are observing workers operating in the work place and are supervised.
This process is not about conducting an inspection of the physical environment. Where possible try and observe and note a safe work practice first. Don’t forget to select safe or unsafe observation.
Keep each safety walk focused on a single task and complete another safety walk for each task or job.
- Question staff on awareness of Safe Work Practices.
- Talk to staff on duty, recognize good work practices, if you identify something that is unsafe, discuss with the staff member in a non-confrontational manner.
- Discuss with the manager any incidents relating to safety that have occurred in the workplace.
- Enquire into any hazards that have been identified and actions taken to reduce the level of risk.
- Look for any physical hazards like blocked corridors and cords laying on floors.
- Look at individual staff and how they perform tasks; look for excessive reaching, twisting, lifting technique etc.
CHD Partners would like clients to ensure toolbox talks are held for all workers in the relevant industries throughout 2019. The toolbox talks can cover any safety hazards which might have arose that works aren’t aware of as well as general information regarding safety which employees should have an understanding of. The toolbox talk provides employees with an opportunity to ask questions and raise points of their own which management might not be aware of.
Each month we would like to encourage our customers to give us feedback on our service or CIRT.
We have now added a customer survey on bottom of the My Documents home front page. Feel free to comment.
Each month we would like to support our clients by promoting a sale, positive experience or achievement.
Please let us know if you would like something included here.