Shopping centres and retail outlets attract crime. The intersection of large numbers of people and the collection of diverse consumer items provide opportunities for crime.
CHD Partners has worked with shopping centre security providers, shopping centre management companies and local government to prevent conflict between shopping centre users, improve the responsiveness of security staff and to develop internal systems to assist security personnel in their duties.
Click here to review a list of current and recently completed CHD Partners’ projects.
Mark Baldwin (National Property Operations Manager - Lend Lease Property Management (Australia) Pty Ltd) supports our 'Preventing conflict with young people' training:
"We have recently conducted training for security staff within our retail shopping centres in accordance with a program developed with Garner Clancey. The training has been professionally delivered and well researched. Feedback from the security guards themselves has been overwhelmingly positive and has equipped them to improve their level of service delivery. I would not hesitate in recommending the services of Garner Clancey to others contemplating training in this area."
More generally, Milton Cockburn, Executive Officer, Shopping Centre Council of Australia, has the following to say of our services to shopping centres:
"Garner Clancey and his team (Mick Huggett and Sally Doran) have practical experience in the problems confronting shopping centre management staff, and have been actively involved in devising solutions to these problems that suit everyone. The Shopping Centre Council of Australia has worked closely with them on a number of projects and we have always been impressed with their enthusiasm, commitment, their commonsense approach and their desire to find lasting solutions. We recommend them as a team and would be very happy to work with them again in the future."
Furthermore, Lou Fiorio (Macarthur Square) recently provided this feedback following work CHD Partners undertook for the centre:
“Your organization has a fundamental sincerity in its work and this is evident in your quality of project delivery and staff performance”
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